Frequently Asked Questions

CAN I COME TAKE A WALKTHROUGH?


Yes! We would love the opportunity to show you the venue and discuss the details of your event. Please submit an inquiry form below. Someone will contact you to schedule a walkthrough.




DO YOU OFFER PAYMENT PLANS?


A 50% deposit is due at the time of booking. The security deposit ($150) and balance is due (7) days before your event.




CAN I USE OUTSIDE VENDORS?


Yes, we offer a preferred/recommended list of vendors that includes caters, disc jockey, dessert chef, florist, etc.




WHAT HOURS IS LUXX EVENTS OPEN?


Sunday – Saturday 7am – 12am




HOW DO I BOOK MY EVENT?


Bookings can be done through our online proposal process. You can sign/approve your contract and make the deposit and final payment on your mobile device or personal computer.




WHAT IS YOUR CANCELLATION POLICY?


All sales are final. Once you are booked there is no refund of money upon cancellation or rescheduling. If you need to cancel and if your event is more than 90 days away and paid in full, we can issue you a Credit.




WHAT'S INCLUDED WITH EACH RESERVATION?


When you book your event at Luxx Event Studio, we provide the canvas for your masterpiece, which includes:

Luxx Event Studio Access for up to 6 Hours
Access to Kitchenette
Access to VIP/Host Room
Up to 10 Round Tables
Up to 4 Rectangular Tables (8')
Linen (White or Black)




CAN WE COME IN EARLY TO DECORATE?


You are allowed access to the studio when your time block starts, so if you know you will be needing extra time to decorate, make sure you include your decorating time in whatever time block you choose. When your time block begins, we will have all of your tables, chairs and tablecloths set so the room will be ready for you or your vendors to decorate at that time.




DO YOU ALLOW CANDLES?


Yes, as long as they are housed in containers that are taller than the candles to catch the wax and so the flames are not exposed.




DO YOU HAVE A CATERING KITCHEN?


Yes. Luxx Event Studio provides a prep space that features refrigerator, microwave, counter space, food warming boxes. Our catering kitchen is not equipped with a stove or oven.




CAN WE COOK OUR OWN FOOD AT THE BUILDING?


Luxx Event Studio provides a prep space, however it does not come equipped with a stove or oven. The prep space is ideal for preparing cold items and placing warm items in chaffing dishes